FAQ

What's free and what costs credits?

Unlimited editing, dragging, text changes, and 🎲 Shuffle restyles — all free, always. A credit is spent when AI creates something: poster backgrounds, graphics, prompt-edits, and variations (1 credit each; 2 variations = 2 credits). Animating a poster into a 6-second video uses 5 credits. A new account starts with 8 credits — enough for one watermark-free 6-second animation — plus one free poster and one free graphic, each with a small liveflyer.app mark. Anything made with credits is clean: clips are 6 s for 8 credits, 8 s for 9, 10 s for 10. Failed generations always refund automatically.

Do credits expire?

No. Purchased credits never expire.

Do I own what I make?

Yes — full commercial rights. Sell it, print it, post it, use it in your business.

Why is generating sometimes slow?

Backgrounds are painted live by an AI engine. It's usually quick, but at peak times it can take up to a minute or two. If a generation fails or times out, your credit is refunded automatically.

What happens to photos I upload?

They're used to make your graphic and not stored on our servers or used for AI training. Details in the privacy policy.

Can I fix a typo or change the time without regenerating?

Yes — that's the whole point. Text lives on top of the background, so tap it, edit it, drag it. The background stays exactly as it was, and it costs nothing.

How do promo codes work?

Enter a creator's code in the promo box for bonus credits, or use a discount code at checkout. One redemption per code per person.

What does the overlay record from my LIVE?

When your LiveFlyer overlay is connected, it listens to the same public event feed every viewer's app receives — gifts, chat, likes, shares, follows and the viewer count — so it can react on screen. We keep a record of your own room so you can see it later under My streams (Streams in the menu): streams, coins, top supporters, who came back. Nobody else can see your room's numbers, and you never see anyone else's. We don't log in as you, don't scrape profiles, and don't connect to rooms that haven't invited us.

How long is it kept?

Chat text is erased after 7 days — only counts survive. Gift records keep the gifter's name for 12 months, then it is replaced with a pseudonym so your history still adds up without naming anyone. Like, share and follow events are pseudonymised after 90 days. Viewer counts aren't personal and are kept as aggregates.

I gifted or chatted in someone's LIVE. Can you remove me?

Yes, no questions asked. Email privacy@liveflyer.app with your TikTok handle and we'll replace it with a pseudonym across every record within 7 days. We never sell, share or rent supporter data to anyone, and we never build a profile of you across creators.

Is this affiliated with TikTok?

No. LiveFlyer is an independent tool made for live creators. TikTok is a trademark of its owner.

Can I cancel or get a refund?

Credit packs are one-time purchases, and Pro cancels any time from your account. Delivered credits are non-refundable except where the law requires, but failed generations always auto-refund the credit.

Something's broken or I have an idea

We genuinely want to hear it → contact us.